19th & 20th November 2025 in Hamburg
Save the date 4th & 5th November 2026
Become an exhibitor Register now! Only 3 days
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Speakers of the Service Summit 2025

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Alex Abstreiter Pluno.ai
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Hendrik Adam DIA Digital Consulting
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Hans Agnischock Deloitte Consulting
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Jascha Ahmadi Philips
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Johanna Ahrens Cisco
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Marco Altenhöfer GMH Gruppe
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Jennifer Alves

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Marc Bartel Parloa
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Janis Bartels Verivox
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Philipp Baumanns telli
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Christian Baumgärtel Salesforce
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Franziska Bauske INSITE-Interventions
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Dr. Philip Beckmann

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Matthias Berchtold Placetel
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Florian Berth tecRacer
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André Beyer Deutsche Telekom
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Sylwia Bischof Zattoo
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Dirk Bläser CASERIS
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Pascal Blohm salesscout
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Arndt Bolder Ranger
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André Bopp Deutsche Telekom
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Florian Bräuer enercity
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Ramona Brunner SHE APÉRO
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Daniel Brusch honeysales
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Yannick Callegari ServiceOcean
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Cláudia Cardoso Emma - The Sleep Company
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Tiago Cunha GetVocal Ai
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Edvin Dizdaric SNOCKS
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Jörg Dohmen BMW Group
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Tim Ebner Serviceware
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Carolin Edler-Mende Aristech
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Roland El Hayes Atos
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Ben Ellermann MUUUH!
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Torsten Elsner Schwarz IT
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Rosa Fernandez-Poser toom Baumarkt
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Daniel Fitzpatrick FRANK REPLY
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Daniela Flesch PAYBACK
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Janet Friedel TEAM SPIRIT FACTORY
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Madeleine Friedrich mkk - meine krankenkasse
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Daniel Friedrichs TP
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Rouven Gehrmann ACO
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Maria General Genesys
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Bastian Gierull Octopus Energy
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Stefan Glomb Genesys
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Dr. Hannes Gmelin Statista Strategy
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Adeline Gogosanu BusinessPerlen - Community für Working Women
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Matthias Göhler Zendesk
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Katharina Götze-zur Megede Pluxee Deutschland
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Ralf Graf infinit.cx
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Mathias Grompe Allianz Partners
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Philipp Gruner KION Group
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Tobias Gügel Thermo Fisher Scientific
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Bernd Guske Deutsche Glasfaser
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Miradije Haag Microsoft
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Andreas Haas mindsquare
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Lina Hakobyan Statista
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Lars Hamann Rotkäppchen-Mumm Gruppe
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Malte Hansen Beiersdorf
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Jakob Harder Talkdesk
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Christopher Harms Zendesk
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Pierre Hartmann S.OLIVER GROUP
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Stefanie Hauer F24
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Philipp Heideker Sleak Technologies
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Henning Helbig Statista
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Jean-Philipp Helmig novomind
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Boy Hengstmann evasys
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Ute Henzgen Ad Alliance / RTL Deutschland
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Jessica Hermanns SIGNAL IDUNA
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Bas Hiemstra Verint
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Tom Hoch Jabra
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Julian Hofer GALERIA
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Rolf Horn Alfred Horn
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Seyed Ahmad Hosseini Nijta
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Tim Host Cuinti
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Florian Hübner WTG communication
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Gregor Hufenreuter Armira Growth
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Jens Hutzschenreuter Digital Business Group
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René Jacobi Diabolocom
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Henryk Jaskowiak Hoffmann Group
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Olaf Jätschmann WEMAG
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Vera Joormann Volkswagen Financial Services
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Sara Jourdan Genow
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Chris Karagiannis NICE
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Hendrik Keeris Bizzy
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Peter Kesch SentiSquare
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Lars Keßler KALKHOFF BIKES
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Konstantinos Kiotes tecRacer
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Melanie Kleemann

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Michael Kloos CreaLog
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Dennis Knauer Statista
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Johannes Ködel emerse.ai - AI-Based Conversational Training
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Emmelie Koenen The Quality Group
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Dr. Oliver Kohl m-result - the data company
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Stefan Kolle infinit.cx
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Lukas Kramer TrainHQ
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Daniel Krantz VIER
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Dennis Kubitza Sky Deutschland
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Sarah Kuckuck PAYONE
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Daniela Laic Steinbach International
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Bastian Laudien heise
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Lauren Lee Freshworks
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Felix Leshoff Oldenburgische Landesbank
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Peter Lingner De Lage Landen International (DLL)
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Volkmar Link DKV Mobility
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Peter Linnemann novomind
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Britta Lissinna ZÖLLNER Signal
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Sascha Lobo

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Lars Lorenzen insaight.io
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Niklas Lorenzen ACO
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Andreas Mas Casellas RS Components
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Dario Maslic OTTO DÖRNER
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Sophie Masurat Ströer X
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Manuel Maurer Vodafone
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Elena Melenteva Aircall
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Antonius Michielsen Thermondo
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Björn Minkmar Rasa Technologies
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Carol Miranda MeetGeek.ai
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Thomas Mück Würth Group
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Mirco Müller OPEN Digitalgruppe
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Sarah Müller InnoNature
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Calvin Muthig OkayThatsCool
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Galina Naydenova ProSource International
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Marcus Nessler Samsung Electronics
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Mark Andre Nix FTI Consulting
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Benedikt Nolte Plato
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Daniel Novak nox Germany
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Paulo Nunes Langbox
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Kristina Olthoff OTTO
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Sven Opitz AIRBUS
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Lukas Paetzel Veolia Towers Hamburg
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Daniel Penno SCHIESSER
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Ingmar Peters DIA Digital Consulting
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Andre Philipp Salesforce
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Florian Plagemann OKE Group
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Albert Pusch Omikron Data Solutions
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Matthias Quirmbach OBI E-Commerce
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Robin Rabe Microsoft
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Thorve Räker Artivion
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Sebastian Reichenbach AOK PLUS
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Timo Reis Riverty
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Julian Reuther FTI Consulting
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Markus Ring NiCE Cognigy
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Barbara Ruhm-Cornelius Debeka
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Pascal Salmen acto
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Klaus Saloch Kleinanzeigen
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Julia Scharnetzke Miles & More
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Jan Schilling targenio
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Stefan Schitz Samhammer
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Oliver Schlögl Sipfront
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Christian Schmitz Sales Management Department | Ruhr-Universität Bochum
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Martin Schneglberger blankmile
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Arne Schönfeld Bosch Service Solutions
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Lutz Schröder S.OLIVER GROUP
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Sandra Schütt ImmoScout24
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Oscar Schwarz logen.ai
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Martin Schwarz Zoho
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Ralf Selzer ORBIT IT-Solutions
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Markus Seydaack EMUGE-FRANKEN
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André Siebert Lufthansa Technik
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Timo Sievers freenet
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Jakub Smadiš CloudTalk
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Rainer Stenger Zoom
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Jo Stueberitz PAYONE
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Anika Tannebaum GROW! PREMIUM Customer Service & Leadership Consulting
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Tim Tetens fritz-kola
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Alexander Toppelreiter Bizerba
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Markus Trumann GE Healthcare
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Laura Valerio Highspot
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Kerstin Valet CRIF Deutschland
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Gabriela Weingartner monday.com
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Jan Wieseke Sales Management Department | Ruhr-Universität Bochum
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Roman Wodarz Deloitte Consulting
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Anne Wrobel B. Braun
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Sebastian Wrobel PricingWorks
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Felix Wrobel Ergo Group
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Gerald Zankl Kickscale
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Michael Zimmer TÜV SÜD
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Sara de Castro Ceia Emma - The Sleep Company
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Paul van Doorne E.ON
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Liam van der Viven botBrains

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