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4th & 5th November 2026 in Düsseldorf
Save the date 23rd & 24th November 2027
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4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Alex Göpel

Alex Göpel

Alex Göpel

TrainHQ

Alex Göpel is Head of Customer Success at TrainHQ. TrainHQ combines conversation analytics, individual training plans, and AI simulation into one continuous quality and training cycle for customer service and sales, turning insights from real conversations directly into targeted training. Alex supports companies in insurance, banking, energy, telecommunications, BPO, and other industries in putting this approach into everyday practice, from the first use case to measurable results.

Represented in the following tracks at the next Service Summit:

Represented in the following tracks at the Service Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Startup Pitch TrainHQ
    YouTube video thumbnail
  • 2025 SERVICE SUMMIT MAIN STAGE: Service Summit Startup Awards - Part 1

Alex Göpel and many more register for the Service Summit now!

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