20th & 21st November 2024 in

The Future of Customer Service

Service Summit is the new trade show and conference for the digitalization of customer service.
The leading experts from mid-sized to large corporations, will meet with innovative providers of digital solutions for customer service.
Learn from experts on our stages and meet the leading providers in the trade show area.

Live in Hamburg on 20th and 21st November 2024.

This awaits you


Hours of program



Why you should participate

Deepen your knowledge through inspiring lectures and hands-on discussions with leading experts, industry peers, and innovators.

Gain valuable insights, new ideas, and best practices on key topics through our program featuring top-tier speakers.

Expand your network and engage with experts, companies, exhibitors, speakers, and industry attendees.

Generate new leads through engaging conversations and exchanging contact information with business decision-makers.

Top Speaker 2024

Our Gold exhibitors 2024

Startups 2024

Media partner