23rd & 24th November 2027 in Düsseldorf
23rd & 24th November 2027 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Tim-Can Werning

Tim-Can Werning

Tim-Can Werning

IU Internationale Hochschule

Tim-Can Werning is a business psychologist and an expert in digital transformation & customer experience. After graduating, he spent several years working as a researcher and project manager in the automotive industry and at METRO AG. He is currently leading the project and process management at IU International University. Tim-Can Werning is also the editor of the handbook “User Experience” published by Springer Nature and regularly speaks at conferences on excellent service and customer experience. 

Represented in the following tracks at the Service Summit:

  • 2026 SERVICE SUMMIT MAIN STAGE: Emotional Boundaries in Customer Service
  • 2026 SERVICE SUMMIT MAIN STAGE: From hype to impact: How AI can really improves service and CX

Tim-Can Werning and many more register for the Service Summit now!