Early Summer Special rate ends in 10 days
 - Get your ticket now before prices go up!
19th & 20th November 2025 in Hamburg
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Rosa Fernandez-Poser

Rosa Fernandez-Poser

Rosa Fernandez-Poser

toom Baumarkt

“I lead by heart and advise with brains” - that sums up Rosa Fernandez-Poser's philosophy in a nutshell.

She has been active in sales and customer service for over 15 years. She has been responsible for various countries and worked in different sectors. From a construction company to food retail to her current position at a leading DIY store, Rosa Fernandez-Poser has always focused on customer satisfaction.

Her core competence lies in motivating and empowering diverse teams to achieve sustainable success through innovative approaches.

Represented in the following tracks at the Service Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Next-level leadership in customer service: inspiring teams, improving customer experiences

Rosa Fernandez-Poser and many more register for the Service Summit now!