23rd & 24th November 2027 in Düsseldorf
23rd & 24th November 2027 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Frederic Losem

Frederic Losem

Frederic Losem

ilume Informatik

Frederic Losem combines many years of Salesforce experience with a clear understanding of the requirements that truly matter to companies in their day-to-day operations, as well as a collaborative approach to developing solutions. As Team Manager Salesforce at ilume Informatik AG, he has supported numerous transformation and digitalization projects. With 35 Salesforce certifications, he brings extensive expertise, combined with a curiosity to continuously question existing processes and find new ways to further develop them.

Represented in the following tracks at the Service Summit:

  • 2026 MATTERHORN MASTERCLASSES: Congstar Puts Customer Service into High Gear Lessons from the Service Center: Using AI and Salesforce to Deliver Faster Customer Service

Frederic Losem and many more register for the Service Summit now!