Dr. Sina Ferfers-Heinold

Glen Dimplex Deutschland

“AI can save time. But what do we do with the time we gain?” This question drives Dr. Sina Ferfers-Heinold in her daily work. At Glen Dimplex Germany, she designs projects focused on service, digitalization, and artificial intelligence, and explores the future of modern service organizations. She places particular importance on maintaining a balanced perspective on technology and people. For her, progress means not only more efficient processes but, above all, better experiences for customers and employees.