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4th & 5th November 2026 in Düsseldorf
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4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Jörg Schwarz

Jörg Schwarz

Jörg Schwarz

KPMG

Jörg Schwarz drives the transformation of Customer Service and Customer Experience for leading organizations. As a consultant and program lead, he is responsible for the implementation of innovative service and AI solutions – from Conversational AI and Voice Bots to intelligent customer platforms. His focus is on leveraging technology to increase efficiency while creating outstanding customer experiences.

Represented in the following tracks at the next Service Summit:


Jörg Schwarz and many more register for the Service Summit now!

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