Daniel Selbach

Placetel

Daniel Selbach is Head of Customer & Partner Enablement at Placetel, where he oversees training, certification programs and learning content for customers and partners. His focus is on modern cloud-based business communications, ranging from telephony and Webex collaboration to voice AI and AI assistants for WhatsApp and chat. Drawing on his background in sales engineering, he translates technology into concrete use cases and particularly enjoys demonstrating live how businesses can become more reachable and significantly reduce the workload on their customer service teams.