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Make an appointment here with botario at the Service Summit
botario is a platform for automated responses of customer requests with the help of AI- based voice- and chatbots, on the web/via app or on the phone. botario is running completely on-premise or in a cloud and is suitable for large corporations and technically experienced users as well as for smaller agencies, medium-sized businesses and departments without IT expertise.
Make an appointment here with ChatWerk at the Service Summit
WhatsApp, Instagram or Telegram - all channels, one login: Let your customers choose where they prefer to chat. Respond to your customer inquiries, whether from the construction site or from the office. An intelligent chatbot and preset messages bring your business to life even when your employees are unavailable. Never miss a customer request again! Higher opening rates, direct customer contact, new marketing opportunities such as newsletters - the advantages of messaging are manifold. With ChatWerk you use newsletters for free and on all messengers. More time for your business and more security for your customers, of course always 100% GDPR compliant.
Make an appointment here with i2x at the Service Summit
i2x is an innovative, AI-based platform for communication analysis and coaching. The software analyzes and transcribes complex conversations in several languages in real-time (less than 0,5 seconds). Users receive live feedback and assistance to help optimize their sales and service conversations. The system uses speech recognition technology powered by artificial intelligence that captures emotions as well as the content of a conversation. Moreover, i2x generates AI-based, individually tailored feedback and training sessions for its users. The Berlin-based company currently employs 60 people. Its founder and managing director is Michael Brehm who is, among other things, the former managing director of studiVZ and co-founder of Redstone, Europe’s leading VC-as-a-service-platform. i2x has received several awards, including the CCW Future Camp Award, the CCV Quality Award for the “Best IT Innovation” by the German Call Centers Federation and the title “Digital Startup of 2019” by the German Federal Ministry of Economic Affairs and Energy. More info on www.i2x.ai
Make an appointment here with Parloa at the Service Summit
We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2017 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.
Make an appointment here with tellma at the Service Summit
tellma GmbH is a StartUp and supports companies in the digitalization of personal customer contact. The tellma GmbH generates innovative ideas based on the latest video technology and artificial intelligence, the topics of customer experience and sales (stationary or remote) can be defined cross-industry for all companies, novel, customer-oriented and sustainable.