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botario is a platform for automated responses of customer requests with the help of AI- based voice- and chatbots, on the web/via app or on the phone. botario is running completely on-premise or in a cloud and is suitable for large corporations and technically experienced users as well as for smaller agencies, medium-sized businesses and departments without IT expertise.
Kern AI helps companies automate business processes that are based on unstructured data such as documents or texts (e.g., emails). This includes, for example, customer communication channels (such as various mailboxes in customer service), but also document-heavy processes (such as in contract management). In order to use reliable AI models here (including language models similar to ChatGPT), Kern AI offers a platform for building high-quality training data. This can be used directly, or is used by the Kern AI team itself if an AI is to be built and provided as a service. Thus, even complex automations can be enabled quickly and individually, while conserving resources. In addition, the platform offers native integrations to a wide range of third-party applications to ensure simple data exchange.
VITAS is a tech startup that offers a software-as-a-service platform for AI-based phone assistants. Using the VITAS platform, companies of any industry and size can configure their own virtual telephone assistant within 15 minutes - autonomously and without any prior technical knowledge. Then the AI-based assistant answers incoming calls automatically and provides the information extracted from the conversation in a structured way with all individually required data, e.g. name, customer number or a description of the request. Appointments can even be scheduled completely automatically. This way, hundreds of companies are already relieved enormously, without having to invest resources in long-term projects in advance. After already hosting the entire IT infrastructure on German servers without foreign providers, the startup completes ISO 27001 certification by March 2023. https://www.telefonassistent.de/
