
As a startup exhibitor at the Service Summit, you will benefit from our extensive B2B network that will help you put your brand, solutions and products in the spotlight. Our customized exhibitor packages offer you not only premium booth space, but also significant stage presence to showcase your innovations in a compelling way.
Take the opportunity to network with C-level decision makers and industry experts, make new contacts and gain valuable leads for future collaborations.
Become part of the leading trade fair and conference, increase your visibility, and shape the future of the customer service industry with us.
Gain visibility through booth presence, branding or your appearance on our Main Stage and/or Masterclasses stage.
Share your expertise on our stages, in keynote speeches, panel discussions, masterclasses deep dives and gain attention for your topics and your company.
Generate leads through increased visibility, networking opportunities and find partners, solutions, customers or new industry colleagues.
Check out our exhibitor packages now and
maximize your business impact with us!
logen.ai is your partner for AI-supported customer service. We present the first fully comprehensive monitoring platform for AI agents in customer service in Germany: Aidapt. The focus is on the optimization of chat and AI agents - through intelligent analysis of conversations, KPI-based performance tracking and suggestions for improvement with minimal manual effort.
Whether concern classification, routing or AI implementation: in addition to specialized services, we provide technology-independent advice and deliver tailor-made solutions. Our goal: better customer interactions, greater efficiency - and customer service that thinks for itself and develops sustainably and efficiently. For companies of all sizes - and for better communication.
Take the opportunity to meet us at the trade fair and arrange your personal consultation appointment. Let's shape the future of customer service together!
Mercury.ai is a powerful conversational AI platform for companies that rely on precision rather than probability in their customer service.
While traditional automation often fails due to rigid rules and uncontrolled AI models pose compliance risks, our Mercury Intelligence technology builds a secure bridge: it orchestrates specialized AI elements so that responses are generated exclusively on the basis of your verified company data – brand-consistent and without hallucinations.
As a pioneer “Made in Germany,” we guarantee full data sovereignty and independence from US third-party providers. With an automation rate of 60-90%, Mercury.ai noticeably relieves service teams of recurring tickets and enables easy maintenance by specialist departments through no-code approaches.
At the Summit, learn how market leaders such as Volkswagen Bank and Beckhoff are already successfully using our GDPR-compliant solution to increase efficiency and service quality. We cordially invite you to join us at our booth to shape the future of your customer communication together.
With TrainHQ, you turn every employee into a top performer.
Your teams train in realistic conversation simulations, receive instant coaching and grow from their challenges. Optionally, TrainHQ can also analyze real customer conversations and closes the loop of conversation, analysis and training. The result is better service quality, reduced training costs and higher conversion rates.
Test it yourself on-site at the booth or with a free 30-day trial.
Check out our exhibitor packages now and
maximize your business impact with us!