This is an excerpt of the attendees of Service Summit 2022
AB Enzymes is an industrial biotech company specialized in enzymes and their applications. The company is part of Associated British Foods and represented worldwide.
Attendees' job titels:
Head of Customer Service and Logistics
ABL is one of the pioneers of electric mobility. The independent family business produces wallboxes and charging columns for private, semi-public and public use.
Attendees' job titels:
Head Of Customer Service
Arla Foods amba is a Swedish-Danish dairy cooperative
Attendees' job titels:
Head of Customer Service & OTC
Arvato Supply Chain Solutions is the leading international provider in the field of supply chain management and e-commerce.
Attendees' job titels:
Director Key Account Management & Customer ServiceSenior Manager Digital Solutions
BASF SE, headquartered in Ludwigshafen am Rhein, Germany, is a listed chemical company.
Attendees' job titels:
Head of Customer Service EMEA
Dachser Group SE & Co. KG is a German freight company, founded by Thomas Dachser in 1930, with its headquarters in Kempten in the Allgäu region. In January 2005, Thomas Dachser's grandson, Bernhard Simon, took over as Head of the Management Board. DACHSER is involved in the European Logistics, Air & Sea Logistics and Food Logistics business segments. In contract logistics, the group provides transport, warehousing and value-added services.
Attendees' job titels:
Head of Strategic MarketingTeamleader Product & Customer Service Management
The Deutsche Post AG, operating under the trade name Deutsche Post DHL Group, is a German multinational package delivery and supply chain management company headquartered in Bonn, Germany.
Attendees' job titels:
Managerin IT Customer Service
Deutsche Telekom AG is a German telecommunications company that is headquartered in Bonn and is the largest telecommunications provider in Europe by revenue.
Attendees' job titels:
Head of Service Concepts and Projects
DPD group is an international parcel delivery service for sorter compatible parcels. DPD stands for Dynamic Parcel Distribution.
Attendees' job titels:
Director Customer Service
EIGENSONNE brings clean, smart energy to every roof - with customized photovoltaic systems and energy storage systems.
Attendees' job titels:
Head of Customer Service
EnBW Energie Baden-Württemberg AG is a listed energy supply company based in Karlsruhe.
Attendees' job titels:
Head Of Customer ServiceHead of Virtual Power Plant
Ergo Group Aktiengesellschaft is an internationally active insurance group headquartered in Düsseldorf.
Attendees' job titels:
Head of Customer and Sales Service
Evonik Industries AG is a listed German company. It emerged from the so-called "white sector" (chemicals, energy and real estate) of RAG Aktiengesellschaft (formerly Ruhrkohle AG) in 2006.
Attendees' job titels:
Head of Customer Service Development & Specialization Modules
Exporo was purposely built to serve self-directed investors instead of institutional ones. It offers investors an overview of real estate projects in which they can invest using their digital platform.
Attendees' job titels:
Head of CRM & Service
GE Power Conversion (formerly Converteam), based in Massy near Paris, is a French subsidiary of the General Electric group for electric drive and automation solutions.
Attendees' job titels:
Sales and Commercial Leader Service
H&M is a Swedish textile trading company from Stockholm. Through retail stores and the online store, H&M offers clothing, accessories and shoes for women, men and children, as well as home accessories worldwide.
Attendees' job titels:
Team Leader - Customer Service
home24 SE is an online mail order company for furniture, garden furniture and home accessories based in Berlin.
Attendees' job titels:
Head of customer service
The hubergroup is one of the leading international specialists for solutions and technologies relating to printing inks, printing auxiliaries and raw materials
Attendees' job titels:
Head of Customer Service International
Ionos SE, headquartered in Montabaur, is a German Internet service provider that became known as 1&1 Internet AG - later 1&1 Internet SE - primarily for its web hosting and DSL products. The company is part of the United Internet Group.
Attendees' job titels:
Senior Customer Experience Manager
LANXESS AG, headquartered in Cologne, Germany, is a specialty chemicals group.
Attendees' job titels:
Global Head of Customer Service
Lease a Bike Germany is part of Bike Mobility Services GmbH ("BMS"), a subsidiary of Derby Cycle Holding GmbH and thus belongs to Pon Holdings B.V. BMS offers various, individual services and services in the areas of leasing, financing and insurance around the topic of mobility with the bicycle/pedelec/e-bike. lease-a-bike.de
Attendees' job titels:
Head of Customer Service & Claims Management
Lekkerland SE & Co. KG is a German wholesale company for food, beverages, tobacco products, telecommunications and non-food.
Attendees' job titels:
Director Customer Service / Strategy & Development
Lufthansa Technik AG is a provider of aircraft MRO services with 50 locations worldwide.
Attendees' job titels:
Deputy Head of Customer ServiceHead Of Customer ServiceHead of Customer Service/ Account- and Supply Chain Management EMEA
MA micro automation is one of the leading international companies in automation technology and offers individual solutions for medical technology.
Attendees' job titels:
Head of Sales & Marketing/ Head of Customer Service
Miele is a German manufacturer of high-end domestic appliances and commercial equipment, headquartered in Gütersloh, Ostwestfalen-Lippe. The company was founded in 1899 by Carl Miele and Reinhard Zinkann, and it has always been a family-owned and run company.
Attendees' job titels:
Global Customer Service Strategist
Payback is a bonus system or a customer card / app that has been in existence in Germany since March 2000 and in Austria since May 2018 as well as in Italy, Poland and Mexico and is a brand of the operating company Payback GmbH.
Attendees' job titels:
Director Customer Services
Red Bull is an energy drink produced by the Austrian company Red Bull GmbH. In 2020, 7.9 billion cans of the drink were sold, making it by far the best-selling energy drink in the world.
Attendees' job titels:
Head Of Logistics & Customer Service
RKW Group is a company headquartered in Mannheim, Germany. The company offers products in the fields of hygiene and agricultural films, films for the beverage industry and packaging for powdery goods.
Attendees' job titels:
Head of Customer Service Packaging and Industrial Germany
The Schüco International KG is a company of the construction supply industry based in the East Westphalian city of Bielefeld . In addition to window and facade technology , Schüco, as a system provider, offers advice and support for architects, planners, investors and building owners.
Attendees' job titels:
Head of Customer Service
SendCloud helps online stores optimize their customer experience, save time and reduce operational costs through unique solutions for shipping, handling and returns.
Attendees' job titels:
Team Lead Customer Support DACHHead of Customer Service DACHCustomer Support Consultant DACHTechnical Writer / Quality Specialist DACH
SHARE NOW GmbH is a German carsharing company, formed from the merger of car2go and DriveNow. It is a joint venture of the Mercedes-Benz Group and BMW providing carsharing services in urban areas in Europe, and formerly in North America.
Attendees' job titels:
Manager
Targobank AG is a bank based in Düsseldorf, Germany, which operates primarily in the retail banking sector.
Attendees' job titels:
Customer Service Team Lead
Telefónica, S.A. is a Spanish multinational telecommunications company headquartered in Madrid, Spain. It is one of the largest telephone operators and mobile network providers in the world. It provides fixed and mobile telephony, broadband, and subscription television, operating in Europe and the Americas.
Attendees' job titels:
Senior Digital Service Manager/ Project Lead
Thermo Fisher Scientific is an American supplier of scientific instrumentation, reagents and consumables, and software services. Based in Waltham, Massachusetts, Thermo Fisher was formed through the merger of Thermo Electron and Fisher Scientific in 2006.
Attendees' job titels:
Global Customer Service Manager
Thyssenkrupp Nucera is a global technology leader for green hydrogen. They enable their customers to transform into net zero and create a carbon-free industry.
Attendees' job titels:
Senior Service Manager
Unilever is a Dutch-British corporation headquartered in London and Rotterdam. The company is one of the world's largest manufacturers of consumer goods. The main business areas include the production of food, cosmetics, personal care and household and textile care products.
Attendees' job titels:
Foods Business Supply Chain & Customer Service Director DACH
The Essen University Medical Center Foundation was established on June 22, 2006, with its registered office in Essen. The purpose of the foundation is to ensure innovative research and teaching as well as patient care that goes beyond pure basic medical care.
Utimaco is an international information security company with headquarters in Aachen and Campbell.
Attendees' job titels:
Service Strategy Manager | Office of VP Professional Services