23rd & 24th November 2027 in Düsseldorf
23rd & 24th November 2027 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Benedikt Winckler

Benedikt Winckler

Benedikt Winckler

Visionet Deutschland GmbH / Visionet

As Director and Head of Digital Solutions Europe, Benedikt Winckler leads the growth and expansion of Visionet’s Microsoft Business Applications practice across Europe. Under his leadership, the Dynamics 365 Customer Engagement, Power Platform, and AI business units have been built from the ground up and developed into a high-performing team of consultants and solution architects. With more than a decade of experience in leadership, consulting, and solution architecture roles at KPMG, EY, and the Bechtle Group, Benedikt helps organizations navigate CRM, customer service, and AI transformation initiatives. His focus is on translating technology into measurable business value and enabling the successful adoption of modern Microsoft solutions.

Represented in the following tracks at the Service Summit:

  • 2026 MATTERHORN MASTERCLASSES: From Concept to Agentic Customer Service in 58 Days: The Arxada Story

Benedikt Winckler and many more register for the Service Summit now!