Dr. Enrico Pannicke
MESHwerk
Dr.-Ing. Enrico Pannicke is the founder and CEO of MESHwerk, based in Magdeburg, Germany. He believes the best service knowledge isn't found in manuals. It's built out in the field with customers, and far too often that's where it stays. MESHwerk turns a short video of a service job into a ready-to-use guide with a knowledge quiz in just minutes, so everyone on the team can serve customers as well as the best.
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