23rd & 24th November 2027 in Düsseldorf
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23rd & 24th November 2027 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Katharina Kistner

Katharina Kistner

Katharina Kistner

Congstar

Katharina Kistner has been working with Salesforce in the telecommunications industry since 2016. Since 2022, she has been leading Service IT at congstar, overseeing the Service Cloud ecosystem. Her focus is on continuously evolving platforms, channels, and processes while leveraging data and AI to unlock new opportunities and deliver an even better customer service experience.

Represented in the following tracks at the Service Summit:

  • 2026 MATTERHORN MASTERCLASSES: Congstar Puts Customer Service into High Gear Lessons from the Service Center: Using AI and Salesforce to Deliver Faster Customer Service

Katharina Kistner and many more register for the Service Summit now!

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