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4th & 5th November 2026 in Düsseldorf
Save the date 17th & 18th November 2027
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4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Mike Odekerken

Mike Odekerken

Mike Odekerken

Talkdesk

Mike Odekerken is Sales Director for the DACH region at Talkdesk and brings more than 11 years’ experience in enterprise technology sales to his role, in which he supports leading companies in modernising their customer experience. With a deep background in cloud communications, including leadership roles at Twilio and Talkdesk, he specialises in guiding companies through complex digital transformations. As a recognised CX expert, Mike offers practical insights into the use of AI-powered solutions to build future-proof, highly engaging customer journeys.

Represented in the following tracks at the next Service Summit:


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