19th & 20th November 2025 in Hamburg
Become an exhibitor Become an exhibitor Register now! Only 333 days
Contact: info@servicesummit.de or +49 (40) 999 993 860

Madeleine Friedrich

Madeleine Friedrich

Madeleine Friedrich

mkk - meine krankenkasse

As Mangager of sales- & service centre of mkk - meine krankenkasse, she has over 15 years of experience in the statutory health insurance sector. Henry Ford's motto "Who always does what he is already able to do, always remains what he already is" drives her and her team to constantly optimise customer service and to see digitalisation and the possibilities of AI as an opportunity.

Represented in the following tracks at the next Service Summit:

Represented in the following tracks at the Service Summit:

  • 2023 MAIN STAGE: Expert Panel digitalisation in customer service


Madeleine Friedrich and many more register for the Service Summit now!

Contact
About us
Imprint
Privacy policy
Customer Service Expo Germany
Customer Service Conference Germany
Customer Service Trade Show Germany
Download
App

Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
Accounting expo Construction expo Controlling expo Cybersecurity expo Finance expo Logistics expo Mobile Robotics expo Procurement expo Proptech expo Sales expo Sustainability expo
❌

Give us your email address and receive a 50 EUR voucher for your ticket immediately!

By clicking on "Register" you agree that we send you news about our event to this e-mail address. For more information, please see our privacy policy. The 50 EUR voucher for your ticket is non-transferable. You can redeem the voucher for your ticket to the Service Summit from the time we send it to you by e-mail until 18.11.2025. After this period, the voucher will lose its validity if not redeemed.