20th & 21st November 2024 in Hamburg
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Madeleine Friedrich

Madeleine Friedrich

Madeleine Friedrich

mkk - meine krankenkasse

As Mangager of sales- & service centre of BKK VBU, she has over 15 years of experience in the statutory health insurance sector. Henry Ford's motto "Who always does what he is already able to do, always remains what he already is" drives her and her team to constantly optimise customer service and to see digitalisation and the possibilities of AI as an opportunity.

Represented in the following tracks at the next Service Summit:

Represented in the following tracks at the Service Summit:

  • 2023 MAIN STAGE: Expert Panel digitalisation in customer service


Madeleine Friedrich and many more register for the Service Summit now!

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