4th November 2026
Start: 02:30 pm
Workshop Room
Moderation: Annika Rasch
Many voice and chatbots are already performing reliably, but are not yet realizing their full potential. In this workshop, we will identify the different success goals companies pursue with their bots – from increasing efficiency and improving service quality to enhancing customer satisfaction.
Together, we will develop practical approaches to achieving these goals and taking them to the next level. A key part of the workshop will be the exchange of experiences, best practices, and challenges with companies at a similar stage of development. This will provide practical insights and inspiration for advancing your bot solution to the next level.
Download Service Summit App
