19th & 20th November 2025 in Hamburg
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19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Yannick Callegari

Yannick Callegari

Yannick Callegari

ServiceOcean

Yannick Callegari provides digital queuing expertise to ServiceOcean AG as an Account Executive. The ServiceOcean software is setting new standards since 2013 by using behavioral science and data analytics to help service centers avoiding hang-ups and redialers, putting them on the path to 100% availability with a strong cost advantage. Having seen both sides of the insurance industry, Yannick brings expertise from his time as a distributor and consultant to insurance companies. When he's not in customer dialogue, you'll probably find him in running gear on the streets of Cologne.

Represented in the following tracks at the Service Summit:

  • 2025 ZUGSPITZE MASTERCLASSES: Behavioral science combined with AI. How to optimize caller behavior.s

Yannick Callegari and many more register for the Service Summit now!

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