Vicky Giourga

"Thanks to AI, we can support the work of our employees in customer service even better and provide valuable assistance. This is important to us because we at gevekom have been recognised for many years for our focus on our employees. Our credo is: "Your better place to work - we believe that happy employees do the best job." AI helps us to reduce our employees' workload and increase their satisfaction, which in turn improves the quality of our services for our customers."

Vicky Giourga (53) heads the newly founded Customer Experience Lab at gevekom as Managing Director. With over 20 years of experience in customer service for various industries, she has extensive expertise in management positions. Most recently, she held several management roles in the call centre industry. Together with her team, Vicky wants to make a real difference in the technological
customer service. She loves the innovative and emotional corporate culture at gevekom and is passionate about developing new, creative solutions in customer service.