20th & 21st November 2024 in Hamburg
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Tobias Heinrich

Tobias Heinrich

Tobias Heinrich

gevekom

"We are revolutionising our call centre with artificial intelligence. AI-based systems help us to process enquiries at lightning speed and reduce waiting times. This allows our employees to concentrate on the really tricky cases and offer our customers an even better service."

As IT Solutions Designer, Tobias Heinrich (38) leads the technical development and design of digital processes at gevekom. His focus is on creating sustainable and secure solutions, applications, products and platforms.

Represented in the following tracks at the next Service Summit:


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