19th & 20th November 2025 in Hamburg
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Thorve Räker

Thorve Räker

Thorve Räker

Artivion

Thorve Räker is responsible for Customer Support in EMEA at Artivion, a fast-growing manufacturer of innovative solutions for the treatment of patients with aortic diseases. The Customer Service at Artivion is decentralised and has eight European teams, each with three to six employees. Collaboration, focussing on results, internal and external customer orientation and a culture of daily development are the cornerstones of Artivion.

Represented in the following tracks at the Service Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Understanding the customer: How do we recognise what the customer really wants? How much autonomy do customers want?
  • 2024 MAIN STAGE: The skill of employee management


Thorve Räker and many more register for the Service Summit now!

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