19th & 20th November 2025 in Hamburg
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19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Ralf Graf

Ralf Graf

Ralf Graf

infinit group

Ralf Graf (Lead Consultant Advisory Practice) inspires, empowers and supports teams and organisations in developing and maintaining great and seamless customer experiences. He achieves this by gathering relevant customer insights, developing profitable CX strategies, promoting a customer-centric culture and implementing collaborative working practices. With more than two decades of experience transforming customer experiences for leading international brands, he has built up extensive CX expertise.

Represented in the following tracks at the Service Summit:

  • 2025 MATTERHORN MASTERCLASSES: Interaction Centre 2030: from contact centre to future platform for customer experiences

Ralf Graf and many more register for the Service Summit now!

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