19th & 20th November 2025 in Hamburg
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Malte Hansen

Malte Hansen

Malte Hansen

Beiersdorf

Malte Hansen has over 15 years of experience in strategic brand management and cross-media consumer communication.
In leadership roles within the media and retail industries, he has overseen numerous transformation processes, change projects, and system implementations.

For the past two years, he has been responsible for the consumer service transformation at Beiersdorf AG as Head of Consumer Centricity. In this role, he is shaping the realignment of global consumer services - with the goal to build strong consumer relationships and foster brand loyalty by providing a best-in-class consumer contact experience.

Represented in the following tracks at the Service Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Challenges in the introduction of new systems

Malte Hansen and many more register for the Service Summit now!