4th & 5th November 2026 in Düsseldorf
4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Lea Bücker

Lea Bücker

Lea Bücker

Trailblazer Summits Moderation

As head of SDRs of Germany, Lea leads the globally largest german-speaking sales community. She's also a speaker, coach and frequent podcast guest sharing her toughts and takes on topics such as SaaS trends, female empowerment, recruiting, and socialselling.

Represented in the following tracks at the Service Summit:

  • 2025 MONT BLANC MASTERCLASSES: Masterclass Awards Prizegiving
  • 2025 MONT BLANC MASTERCLASSES: Practical Insights: AOK PLUS’ Path to Secure, Scalable and Empathetic AI Agents
  • 2025 MONT BLANC MASTERCLASSES: Conversations You Can Count On
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  • 2025 MONT BLANC MASTERCLASSES: The Future of Customer Service with Agentic AI
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  • 2025 MONT BLANC MASTERCLASSES: AI and Sales – Why SMEs Need to Act Now
  • 2025 MONT BLANC MASTERCLASSES: How AI agents optimize customer service in medium-sized enterprises
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  • 2025 MONT BLANC MASTERCLASSES: Speaker Awards Prizegiving
  • 2025 MONT BLANC MASTERCLASSES: CX mastermind: How AI automatically ensures customer satisfaction – and all you have to do is set the direction
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  • 2025 MONT BLANC MASTERCLASSES: AI to Analyse Customer Interactions – How Specialized Small Language Models Can Improve Customer Service and Boost Sales Performance
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  • 2025 MONT BLANC MASTERCLASSES: SAP Customer Experience with Atos - How Migros reinvented Customer Support
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  • 2025 MONT BLANC MASTERCLASSES: WEMAG electrifies their Customer Service with AI Powered by Talkdesk CXA
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  • 2025 MONT BLANC MASTERCLASSES: For a long time, it was either reduce costs or maintain quality – AI finally makes both possible.
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  • 2025 MONT BLANC MASTERCLASSES: AI, Agents & Autonomous Systems in CRM – Trends, Pitfalls & the Future of Sales & Service
  • 2025 MONT BLANC MASTERCLASSES: AISM: The era of intelligent service champions – AI agents and assistants for improved CX and efficiency
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  • 2025 MONT BLANC MASTERCLASSES: Why AI Can’t Solve Everything – Turning Crisis into Growth
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  • 2025 MONT BLANC MASTERCLASSES: From data to action. With insights to service excellence.
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  • 2025 MONT BLANC MASTERCLASSES: Summer, sun, flood of tickets: How chat and voice bots from botario are transforming Steinbach's seasonal operations.
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Lea Bücker and many more register for the Service Summit now!