Lauren Lee

Lauren Lee is the Vice President of Customer Experience Global Sales at Freshworks, bringing over 15 years of expertise in customer experience, sales strategy, and thought leadership. A collaborative and forward-thinking business leader, she has a proven track record of forging strong relationships with key accounts, negotiating high-value deals, and delivering exceptional customer service. Lauren excels at driving revenue growth, expanding market presence, and accelerating product adoption by delivering impactful solutions to meet customer needs.

She’s led high-performing teams to success by building exceptional value, aligning products and services to customer needs, and translating big ideas into actionable strategies and solutions.  Before joining Freshworks, she held various sales roles at Stripe, Gladly, Salesforce, Gigya, and Forrester Research.