4th & 5th November 2026 in Düsseldorf
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4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Lars Lorenzen

Lars Lorenzen

Lars Lorenzen

insaight.io

Lars Lorenzen, Founder & CPO at insaight. His voice AI integrates with CRM and e-commerce systems, resolves real support cases with full GDPR compliance, and hands off to human agents when needed—making customer service truly effective.

Represented in the following tracks at the Service Summit:

  • 2025 ZUGSPITZE MASTERCLASSES: Telephone AI in practical testing – 3 customer stories ranging from wow moments to misjudgements
    YouTube video thumbnail

Lars Lorenzen and many more register for the Service Summit now!

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