Károly Stöwer-Pál

In his 18 years of experience in the customer service industry, Károly worked in various roles with increasing responsibilities across several multi-national companies. Following his 11-years career journey in Apple, he joined eBay in 2022 to lead the standardisation and automation efforts of Quality Assurance and Control processes, with the goal to improve both employee and customer satisfaction.
Károly is passionate about the customer experience, is constantly challenging the status quo, and is always striving for doing the right thing, the right way, the first time. Besides his strategic vision and relentless drive for innovation, he finds his fulfilment in developing future talent by unlocking human potential to ensure maximized impact and long-term relevancy of his organization.