19th & 20th November 2025 in Hamburg
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Contact: info@servicesummit.de or +49 (40) 999 993 860

Julia Scharnetzke

Julia Scharnetzke

Julia Scharnetzke

Miles & More

Julia Scharnetzke is a linguist and has many years of experience in customer service. She held various positions at service providers before joining Miles & More GmbH in 2022. As Manager Member Engagement & Customer Service, she is responsible for processes and innovation in Customer Service, among other topics.

Represented in the following tracks at the Service Summit:

  • 2024 MAIN STAGE: Customer loyalty in customer service


Julia Scharnetzke and many more register for the Service Summit now!

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