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19th & 20th November 2025 in Hamburg
Save the date 4th & 5th November 2026
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Jessica Hermanns

Jessica Hermanns

Jessica Hermanns

SIGNAL IDUNA

Jessica Hermanns is a leading expert in the digitalization of customer service. She drives the transformation of service processes through the targeted use of artificial intelligence to create sustainable and outstanding customer experiences. With her extensive experience, she successfully guides companies in implementing innovative technologies and reshaping their service landscape.

Represented in the following tracks at the next Service Summit:


Jessica Hermanns and many more register for the Service Summit now!