4th & 5th November 2026 in Düsseldorf
4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Jessica Hermanns

Jessica Hermanns

Jessica Hermanns

SIGNAL IDUNA

Jessica Hermanns is a leading expert in the digitalization of customer service. She drives the transformation of service processes through the targeted use of artificial intelligence to create sustainable and outstanding customer experiences. With her extensive experience, she successfully guides companies in implementing innovative technologies and reshaping their service landscape.

Represented in the following tracks at the Service Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Future Customer Service: Digital tools that make the difference
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Jessica Hermanns and many more register for the Service Summit now!