Galina Naydenova

Galina Naydenova is the Founder and Managing Director of ProSource International, a strategic BPO partner known for high-quality, human-centered customer service solutions. With over a decade of experience in operations and outsourcing, Galina leads a team that integrates seamlessly into client businesses, elevating customer experience while reducing operational overhead. A firm believer that technology should empower people, not replace them, she champions the balance between smart automation and genuine human connection. At ProSource, it's not just BPO - it’s a strategic partnership, done right.