4th & 5th November 2026 in Düsseldorf
4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Florian Bräuer

Florian Bräuer

Florian Bräuer

enercity

Florian Bräuer heads up the B2C Commodity division at enercity, which covers sales, customer service and product management. Together with his team, he supports customers throughout their entire customer journey – from the initial product idea to the final service solution. Previously, as head of digital marketing at a nationwide energy supplier, he tested and continuously developed innovative business models. His focus is on translating customer expectations into marketable solutions and transforming the energy industry in a customer-oriented way. Translated with DeepL.com (free version)

Represented in the following tracks at the Service Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: Understanding the customer: How do we recognise what the customer really wants? How much autonomy do customers want?
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Florian Bräuer and many more register for the Service Summit now!