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19th & 20th November 2025 in Hamburg
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Florian Berth

Florian Berth

Florian Berth

tecRacer

As Solution Manager for Amazon Connect at tecRacer, Florian Berth is responsible for the strategic development of the Customer Experience portfolio and leads technical presales activities including solution design and proof-of-concepts. He designs customized CX solutions based on Amazon Connect and guides agile teams in the successful implementation of complex contact center projects. With his expertise, he helps companies optimize their customer service processes through innovative cloud technology and establish them for the future.

Represented in the following tracks at the next Service Summit:


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