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19th & 20th November 2025 in Hamburg
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Matthias Ledig

Matthias Ledig

Matthias Ledig

Bosch

Matthias is global head of corporate customer care at the Robert Bosch GmbH. He has been dealing with customer service topics for more than 15 years in diverse companies. The main focus of his work has always been business innovation. With this spirit he actually drives the implementation of AI in customer service at Bosch.

Represented in the following tracks at the next Service Summit:


Matthias Ledig and many more register for the Service Summit now!

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