4th & 5th November 2026 in Düsseldorf
Save the date 17th & 18th November 2027
Become an exhibitor Register now! Only 26 days
4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Dr. Matthias Ledig

Dr. Matthias Ledig

Dr. Matthias Ledig

Bosch

Matthias is global head of global corporate customer care at the Robert Bosch GmbH. He has been dealing with customer service topics for 20 years in diverse companies. The main focus of his work has always been business innovation. With this spirit he actually drives the implementation of AI in customer service at Bosch with his “premium lean” approach.

Represented in the following tracks at the next Service Summit:


Dr. Matthias Ledig and many more register for the Service Summit now!

Contact
About us
Imprint
Customer Service Expo Germany
Customer Service Conference Germany
Customer Service Trade Show Germany
Download
App
Presse

Accessibility Statement
Privacy Policy
Cookie Policy

Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
Accounting expo Construction expo Controlling expo Cybersecurity expo Finance expo Logistics expo Mobile Robotics expo Procurement expo Proptech expo Resilience expo Sales expo Sustainability expo
❌

Give us your email address and receive a 50 EUR voucher for your ticket immediately!

By clicking on "Register" you agree that we send you news about our event to this e-mail address. For more information, please see our privacy policy. The 50 EUR voucher for your ticket is non-transferable. You can redeem the voucher for your ticket to the Service Summit from the time we send it to you by e-mail until 03.11.2026. After this period, the voucher will lose its validity if not redeemed.