4th & 5th November 2026 in Düsseldorf
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4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Matthias Ledig

Matthias Ledig

Matthias Ledig

Bosch

Matthias is global head of corporate customer care at the Robert Bosch GmbH. He has been dealing with customer service topics for more than 15 years in diverse companies. The main focus of his work has always been business innovation. With this spirit he actually drives the implementation of AI in customer service at Bosch.


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Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
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