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4th & 5th November 2026 in Düsseldorf
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Andreas Hochfeld

Andreas Hochfeld

Andreas Hochfeld

Eppendorf SE

Andreas Hochfeld is the Head of Service Management at Eppendorf SE and a passionate service enthusiast. With over 25 years in the IT industry and more than 15 years focused on IT Service Management and the ITIL framework, he has established himself as an expert in IT Service Management. With a background in International Management (MBA) and as an IT economist (IHK), he is a strategic IT-Service Management leader driving innovation through AI and best practices, guiding his team to sustainable success.

Represented in the following tracks at the next Service Summit:


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