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19th & 20th November 2025 in Hamburg
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19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Roman Wodarz

Roman Wodarz

Roman Wodarz

Deloitte Consulting

Roman is a senior manager in the Digital Customer Department with 10+ years of experience in the customer service/experience domain. As a COPC certified project manager he worked both in Consulting and in the BPO industry on customer service excellence topics. He also conducted & published studies on the topics digital maturity, service potential- and trends of customer service.

Represented in the following tracks at the next Service Summit:

Represented in the following tracks at the Service Summit:

  • 2024 MASTERCLASSES: Customer Service from EWE - Interested in RealTalk? With #KiM26 to noticeable Customer satisfaction
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  • 2024 MAIN STAGE: Omni-channel customer service experience
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  • 2023 MAIN STAGE:
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Roman Wodarz and many more register for the Service Summit now!

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Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
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