Korbinian Abstreiter

Pluno.ai

Korbinian is Co-Founder of Pluno.ai. He holds a master’s degree in Data Science from ETH Zurich and has over seven years of experience applying AI to real-world use cases.

At Pluno, he is building a fine-tuned agentic AI agent providing faster resolutions, higher CSAT and domain expertise beyond generic bots. By learning from past ticket history, Pluno gains knowledge of all your workflows and edge cases. While handling tickets, it digs deeper when needed and escalates to the team when unsure to ensure an excellent customer experience.