4th & 5th November 2026 in Düsseldorf
4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Konstantinos Kiotes

Konstantinos Kiotes

Konstantinos Kiotes

tecRacer

Experienced AWS architect with over 12 years of expertise in designing, implementing and optimising cloud architectures on AWS. Previously specialising in server and network architectures, my current focus as a senior consultant is on Amazon Connect and customer experience. I support companies in the strategic and technical implementation of modern contact centre solutions – from small implementations to global enterprise setups. With my combination of in-depth technical know-how and project management experience, I act as a project lead who translates complex requirements into scalable, efficient and customer-oriented solutions.

Represented in the following tracks at the Service Summit:

  • 2025 MATTERHORN MASTERCLASSES: From Human based to GenAI Contact Center with Amazon Connect

Konstantinos Kiotes and many more register for the Service Summit now!