19th & 20th November 2025 in Hamburg
Save the date 4th & 5th November 2026
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19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Johannes Ködel

Johannes Ködel

Johannes Ködel

emerse.ai - AI-Based Conversational Training

Companies today struggle to equip their sales and service teams quickly, consistently, and in a truly practical way for demanding customer conversations. emerse solves exactly this challenge with AI-based, dialogue-driven training that develops measurable behaviors and real conversational competence. Johannes Ködel combines many years of leadership experience with deep expertise in industrial and B2B SaaS sales and is responsible for Sales & Partnerships at emerse.

Represented in the following tracks at the next Service Summit:


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