19th & 20th November 2025 in Hamburg
Save the date 18th & 19th November 2026
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Jean-Philipp Helmig

Jean-Philipp Helmig

Jean-Philipp Helmig

novomind

Jean-Philipp Helmig is Project Leader in the Customer Service business unit at novomind AG in Hamburg. After his career in an international management consultancy, he headed the digitalization unit in customer management at comdirect. There, he and his team were responsible for automating customer interactions and digitalizing processes. Since November 2021, Jean-Philipp has been supporting our clients in the implementation, expansion, and optimization of novomind iAGENT. He places a strong focus on automation and works closely with the novomind iAGENT product management team.

Represented in the following tracks at the Service Summit:

  • 2025 ZUGSPITZE MASTERCLASSES: Fast, Smart, Hidden Champion: AI Agents for Your Email Automation

Jean-Philipp Helmig and many more register for the Service Summit now!