Hans Agnischock
Deloitte Consulting
My heart beats for customer management consulting. It spurs me on to optimally shape the relationship between our clients and their customers - especially in the area of customer service. I stand for a cross industry approach but also for a deep experience for specific industry sectors (eg. Insurance, Energy & Utilities, Manufacturing). The optimal interaction of strategy, processes/organization, technology and people is particularly important to reach best in class customer experience. Let´s make customer excellence tangible in every moment of truth - together.
Download Service Summit App
