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19th & 20th November 2025 in Hamburg
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Alex Abstreiter

Alex Abstreiter

Alex Abstreiter

Pluno.ai

As the Co-Founder and CEO of Pluno.ai, Alex has been transforming digital customer service since 2022. With over ten years of experience applying AI in industry, he uses his technical expertise to develop the Pluno AI Support Agent, which consistently outperforms competing products. Alex places great importance on ensuring that both the user experience and the work of support teams are improved through the use of AI. He believes that no team should have to adapt to AI; instead, AI should be strong enough to create real value without major changes.

Represented in the following tracks at the next Service Summit:


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