20th & 21st November 2024 in
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Onno Hoffmann

Onno Hoffmann

Onno Hoffmann

Deutsche Telekom

Onno is currently the Head of Sales Steering in the private customer segment and previously worked for many years as the operational leader in Sales & Service at Telekom Deutschland. Among other responsibilities, he oversaw the transition of the mobile service from a nationwide and traditionally work-divided service approach to regional service center structures where cross-functional teams took responsibility for resolving customer issues in their respective regions.

Represented in the following tracks at the Service Summit:

  • 2023 MAIN STAGE: Agile Operations in Customer Service!?


Onno Hoffmann and many more register for the Service Summit now!

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