Marcel Salomon

Marcel has been in charge of service for GE Healthcare in Germany, Austria and Switzerland for several years. Marcel's focus and motivation is to provide the best possible customer service on a permanent basis and to react quickly and successfully to changing conditions and opportunities. The healthcare sector is a highly sensitive area of society. As a medical technology supplier and service provider, it is the task of Marcel and its team to ensure the long-term availability of life-sustaining and diagnostic medical technology for customers and patients. With good communication, planning, AI-supported remote diagnostics and the right specialist staff, the team works to improve the service every day. In addition, the importance of utilising and AI-supported processing of data to increase productivity, patient throughput and staff efficiency is increasing. As a result, the traditional GE Healthcare technical service is becoming a true life-cycle service.