22nd and 23rd November 2023 in Hamburg
Register now Only 61 days
Contact: info@servicesummit.de or +49 (40) 999 993 860

Speaker: Felix Olms

Felix Olms

Felix Olms


Felix is Head of Service Operations & Service IT at congstar. „Simple“ and „digital“ – this is the goal regarding the customer experience across all touchpoints. Following this maxim, Felix and team develop and optimise congstar´s assisted customer service channels and the IT-applications needed for this.

Represented in the following tracks at the Service Summit:

Felix Olms and many more register for the Service Summit now!