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19th & 20th November 2025 in Hamburg
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19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Karin Samsen

Karin Samsen

Karin Samsen

Siemens Healthineers

Karin Samsen has managed various Customer Services teams at Siemens, Thales and Siemens Healthineers. Currently she is leading a team of ca. 300 remote service specialists who support the Siemens Healthineers customers daily and ensure that the systems are up and running in the region Europe, Middle East and Africa.

Represented in the following tracks at the Service Summit:

  • 2024 MAIN STAGE: The skill of employee management

  • 2024 MASTERCLASSES: The 5 stages of empathetic experience orchestration: Success strategies and #CX insights at Siemens Healthineers


Karin Samsen and many more register for the Service Summit now!

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