Speaker: Michael Klahn

Michael Klahn

FUJITSU

Mr. Michael Klahn is the Head of Customer Service Management, Private Sector at Fujitsu. The teams are working with customer-centric solutions and rely on empathy and innovation to create an exceptional customer experience. In addition to this position, he works with the local management to enhance the strength of the Fujitsu DACH organization in terms of education and training.

Represented in the following tracks at the Service Summit:

• 2023 MAIN STAGE: Expert Panel team leader customer service