22nd and 23rd November 2023 in Hamburg
Register now Only 61 days
Contact: info@servicesummit.de or +49 (40) 999 993 860

Speaker: Rico Guadagnato

Rico Guadagnato

Rico Guadagnato


As Director Customer Service, Rico Guadagnato is responsible for customer service activities at home24. In addition to ensuring excellent operational service for 7 countries in 4 different languages, he works with his teams to optimize scalable processes. True to the motto "no data, no talk", Rico relies on technology and data-based decisions to further improve both efficiency and the customer experience.

Represented in the following tracks at the Service Summit:

Rico Guadagnato and many more register for the Service Summit now!