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19th & 20th November 2025 in Hamburg
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19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Rico Guadagnato

Rico Guadagnato

Rico Guadagnato

home24

As Director Customer Service, Rico Guadagnato is responsible for customer service activities at home24. In addition to ensuring excellent operational service for 7 countries in 4 different languages, he works with his teams to optimize scalable processes. True to the motto "no data, no talk", Rico relies on technology and data-based decisions to further improve both efficiency and the customer experience.

Represented in the following tracks at the Service Summit:

  • 2023 MAIN STAGE: Discussion of the customer service managers


Rico Guadagnato and many more register for the Service Summit now!

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Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
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