May Deal rate ends in 6 days
 - Get your ticket now before prices go up!
19th & 20th November 2025 in Hamburg
Become an exhibitor Register now! Only 179 days
19th & 20th November 2025 in Hamburg Contact: info@servicesummit.de or +49 (40) 999 993 860

Timo Sievers

Timo Sievers

Timo Sievers

freenet

As Head of Customer Service Management, Timo Sievers is responsible for customer service at freenet AG, including the brands freenet (previously mobilcom-debitel) and klarmobil. A successful partnership based on a strategic business process outsourcing of the whole customer service is established since 2017. Timo is convinced that a consistent customer experience in a digitalized process leads to higher brand trust.

Represented in the following tracks at the Service Summit:

  • 2025 SERVICE SUMMIT MAIN STAGE: The best customer service is the one that nobody needs: contact avoidance, automation and AI are key

Timo Sievers and many more register for the Service Summit now!

Contact
About us
Imprint
Privacy policy
Customer Service Expo Germany
Customer Service Conference Germany
Customer Service Trade Show Germany
Download
App

Part of the Trailblazer Summits GroupModern B2B events connecting industry leaders and innovators
Accounting expo Construction expo Controlling expo Cybersecurity expo Finance expo Logistics expo Mobile Robotics expo Procurement expo Proptech expo Sales expo Sustainability expo
❌

Give us your email address and receive a 50 EUR voucher for your ticket immediately!

By clicking on "Register" you agree that we send you news about our event to this e-mail address. For more information, please see our privacy policy. The 50 EUR voucher for your ticket is non-transferable. You can redeem the voucher for your ticket to the Service Summit from the time we send it to you by e-mail until 18.11.2025. After this period, the voucher will lose its validity if not redeemed.