Speaker: Florian Schröder

Florian Schröder

StepStone Deutschland

Florian Schröder studied communication and practiced as journalist. After years of experience in sales, HR development and customer experience (e.g. Metro/Makro Germany) he now works as Head of Customer Success for StepStone Germany, the country’s leading job board and online- recruiting company. His innovative customer services set path for several million sales potential.

Represented in the following tracks at the Service Summit:

• 2023 MAIN STAGE: How to effectively manage customer satisfaction