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4th & 5th November 2026 in Düsseldorf
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4th & 5th November 2026 in Düsseldorf Contact: info@servicesummit.de or +49 (40) 999 993 860

Florian Schröder

Florian Schröder

Florian Schröder

StepStone Deutschland

Florian Schröder studied communication and practiced as journalist. After years of experience in sales, HR development and customer experience (e.g. Metro/Makro Germany) he now works as Head of Customer Success for StepStone Germany, the country’s leading job board and online- recruiting company. His innovative customer services set path for several million sales potential.

Represented in the following tracks at the Service Summit:

  • 2024 MAIN STAGE: Customer loyalty in customer service
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  • 2023 MAIN STAGE: How to effectively manage customer satisfaction
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Florian Schröder and many more register for the Service Summit now!

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